Reference

How 778jaya Handles Your Personal Information

When you open an account with us, we collect only the information we need to run your account, process deposits through bKash, Nagad, or Rocket, and keep your access secure.

Account data protectedbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionSecure account access

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is handled, want to request a copy of what we hold on your account, or need to report a concern, our support team is available through the channels below. When you contact us about a privacy matter, please include your registered account email so we can locate your records quickly and respond without delay.

Live Chat Start a live chat session from inside your account dashboard. Our team can pull up your data profile and answer privacy questions during the session.

Email Support Send your privacy request or data query to our support email address. Include your registered email and your preferred contact method — bKash, Nagad, or Rocket if payment data is involved.

Account Help Centre Visit the Help Centre from your account menu to find our privacy request form. Submit it directly and we will confirm receipt within one business day.

What We Collect and Why We Collect It

778jaya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the personal information you provide when you create an account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data such as your device type, browser, and session activity to keep

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your account secure and functioning correctly on mobile. Transaction records tied to your bKash, Nagad, or Rocket wallet are retained to process withdrawals, resolve disputes, and meet our obligations under applicable rules. We do not sell, rent, or trade your personal data to any outside marketing
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party. Data shared with payment processors — including mobile wallet providers — is limited strictly to what those processors need to complete your transaction. If you contact our support team, the details of that conversation may be stored to help us follow up accurately. Your use
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of this platform and the applicability of this policy depends on local law and whether your region is eligible. We review this policy when our data practices change, and we will notify you through your registered account when material updates are made.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page of the site and on every account action — from login to completing a bKash or Nagad withdrawal. Your account password is hashed and never stored in plain text. We limit internal access to your personal data to team members who need it to operate your account or resolve a support request. Data retention follows the periods required by applicable rules, after which records are deleted or anonymised. You have the right to ask what data we hold, request a correction, or ask us to delete your account data where permitted by local law.

SSL Encryption

Every account page and payment action — bKash, Nagad, Rocket — runs over SSL. Your data in transit is encrypted end-to-end so it cannot be read by outside parties.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the site. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

We keep your account data only as long as needed for your account to function and to meet applicable obligations. When you close an account, we follow a structured deletion schedule.

Your Right to Access

You can request a copy of your personal data at any time through the Account Help Centre. We aim to respond to access requests within a reasonable period under applicable rules.

Common Questions About Your Privacy on 778jaya

These are the questions we hear most often about how we handle personal data. If your question is not answered here, reach us through live chat or the Help Centre form inside your account.

We collect your name, email address, contact number, and the payment method you register — such as your bKash or Nagad number. We also log the device and browser you use to access your account.

Your wallet details are stored in encrypted form and shared only with the payment processor needed to complete your transaction. We do not retain full wallet credentials beyond what processing requires.

We do not sell or share your data with advertisers. We share data only with payment processors like bKash, Nagad, and Rocket, and with service providers who help us operate the platform under strict confidentiality terms.

Log into your account, open the Help Centre from the menu, and submit a data access request. Include your registered email. We will confirm receipt and process your request in line with applicable rules.

Yes. You can submit a deletion request through the Help Centre or by emailing our support team. Deletion depends on local law and whether any records must be retained for compliance or dispute resolution.

We use session cookies for login continuity and analytics cookies to understand how the site is used. You can adjust or block cookies through your browser settings without affecting your account login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoFAQ

How 778jaya Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

SSL Encryption

Cookie Controls

Data Retention Policy

Your Right to Access

Common Questions About Your Privacy on 778jaya

01 What personal data does 778jaya collect when I register?

02 Is my bKash or Nagad wallet information stored securely?

03 Does 778jaya share my data with other companies?

04 How can I request a copy of my account data?

05 Can I ask 778jaya to delete my personal data?

06 What cookies does 778jaya use and how do I control them?

Privacy Policy

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